How can I purchase your jewelry?
How can I get a pair of Mountain Maven Ear Jackets?
Can I put a piece on Layaway or arrange multiple payments?
Do you accept custom orders? Can I reserve a piece I saw on Instagram?
Can I get a ring resized?
Shipping and Insurance
I have no clue what my ring size is! How can I find out?
The best way to clean your jewelry is to use a clean, soft, dry microfiber cloth to gently remove fingerprints, dirt, residue, and oils. Avoid using any harsh chemicals or jewelry cleaners as these can damage the surface of the stone or remove the patina on your piece. When not in use, store your piece in a cool dry place.
How will my jewelry arrive? Do you offer gift-wrapping?
For plight of the trees, your order will arrive in packaging using 100% recycled paper and materials. All orders are hand packaged with care and contain a little natural thank-you gift inside in addition to your piece. Earrings come on sustainably harvested Birch Bark collected from fallen trees in NH. Pendants, cuffs and barrettes come in a cloth pouch. To further save paper, a packing slip will NOT be included as this can be found on your account.
While I do not offer specific "gift wrapping", know that my packaging is intentionally designed to look like a gift, complete with a bow, greenery and other surprises. So, you do not have to worry about any additional wrapping if the piece is intended for a special someone!
What is your return/exchange policy?See here.
*PLEASE CONTACT ME IF YOU HAVE ANY ISSUES OR ARE UNHAPPY WITH A PIECE!
I put my heart and soul into my work, and want to ensure that each and every customer is COMPLETELY satisfied- not only satisfied with the jewelry, but also with the whole buying experience. I strive for 100% postitive feedback: I sincerely want my pieces to bring you joy, and if there is any reason that you don't love a piece, do not hesitate contact me! I understand that sometimes things happen, and I will do everything that I can to accommodate you in the best way possible. Thank you!